Getting support

The quickest way to reach the team is the Graybook Discord. We are also on X as @GraybookCo, and you can email techops@graybook.co.

What to include

Say which account, trade or payment you mean and we can help faster.

• Account questions: include the account size and path, and the account number from your account list.
• A trade: include the contract, the time and what you expected to happen.
• A payment: include the checkout time, the method and, for crypto, the coin and the transaction.
• A locked quiz: name the course and lesson, and we will reset it.

Answers you can find yourself

The FAQ covers the questions we're asked most, the Program Rules have every number the platform enforces, and this knowledge base explains how each part works. Vig can also answer questions about your own account inside the terminal.

Staying safe

Card payments only happen on the payment provider's own page, and crypto payments only go to the address shown by a checkout you started yourself.